Privacy Policy
Last updated: April 18, 2026
1. Information we collect
NeverMiss collects information that you voluntarily provide when you contact us, create an account, or subscribe to our service. This may include:
- Name, email address, phone number, and business details
- Account credentials and profile information
- Messages and form submissions you send us
- Usage data, device info, and basic analytics
2. Payment information
All payments are processed by Stripe. We never see or store your full credit card number. Stripe's privacy policy applies to all payment data.
3. How we use your information
We use your data to:
- Provide, maintain, and improve our service
- Communicate with you about your account, billing, and support
- Send service-related text messages (with your explicit consent)
- Comply with legal obligations
4. Sharing your information
We do not sell your personal information. We share data only with trusted vendors who help us operate the service (e.g., Stripe for payments, Supabase for hosting), or when required by law.
5. SMS consent
You will only receive text messages from NeverMiss after you opt in by checking the SMS consent box on a form or by signing up for a service that includes SMS. You can opt out at any time by replying STOP.
6. SMS data — no third-party sharing
SMS consent and phone numbers collected for messaging are never shared, sold, or transferred to third parties or affiliates for their marketing purposes.
7. Cookies
We use a small number of cookies to:
- Keep you signed in to your account
- Remember your preferences
- Measure basic usage analytics
- Process secure payments via Stripe
You can disable cookies in your browser settings, though some features may break.
8. Security
We use industry-standard encryption and access controls to protect your data. No system is perfectly secure, but we work hard to keep your information safe.
9. Your rights
You have the right to access, correct, or delete your personal data. To exercise these rights, email us at the address below.
10. Contact
Questions about this policy? Email us at hello@nevermiss.us.